Accessibility statement

At Virgin Rail Group, we've made every effort to provide a website that's accessible to the widest possible audience, and have implemented a number of features to make this website easy to use, especially for those with disabilities.

While we've aimed to stick to the accepted guidelines and standards for accessibility and usability, it's not always possible to do so in every single area of the website. Several areas of this site also contain third party content.

If you have a disability and you encounter any difficulties, please don't hesitate to contact us so that we can address the issue as soon as possible. It's important to us.

  1. Standards compliance and validation
  2. Navigation and navigation aids
  3. Access keys
  4. Images
  5. Layout
  6. Colour
  7. Moving images and text

  1. Standards compliance and validation

    We've done our utmost to make this website adhere to priority 1 and 2 guidelines of the W3 Web Content Accessibility Guidelines.

    All pages use structured semantic mark-up where possible and use Cascading Style Sheets (CSS2) for presentation.

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  2. Navigation and navigation aids

    Primary site navigation is located at the top of each page.

    Navigation menus are marked up as lists in HTML and styled with CSS.

    Many links have title attributes, which describe the link in greater detail. Title attributes have not been used where the link itself contains descriptive text.

    Links have been written so as to make sense out of context.

    Where possible, we've avoided using links that open a new browser window. Where we have used such links, we've stated so either in the text or the title attribute of the link.

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  3. Access keys

    We've decided not to use access keys, as they will often conflict with keyboard commands already in use by some browsers or assistive technologies. Access keys can also take precedence over existing browser keyboard shortcuts, which can compromise important browser functionality.

    Users who might benefit from access keys often already use keyboard shortcuts in conjunction with assistive technologies, and therefore may find additional, site-specific access keys unhelpful.

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  4. Images

    Functional images have descriptive ALT tags.

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  5. Layout

    This site uses Cascading Style Sheets for visual layout, validated using the World Wide Web Consortium's (W3C's) validation service. The style sheets have been written to display pages correctly in the most commonly-used browsers: Internet Explorer 6, 7, 8, Firefox (PC/Mac/Linux), Safari (PC/Mac), Opera (PC/Mac/Linux), Chrome, Lynx. If you notice anything that we haven't, please let us know.

    The site has been designed and developed with a flexible layout to allow for text resizing. Text can be resized to in excess of the 200% threshold suggested by the WCAG guidelines without loss of content or functionality and without significant disruption of the page layout.

    You can use your browser to resize text by following these instructions:

    • PC / Internet Explorer 6: From the top menu bar, select View and point to Text size
    • PC / Internet Explorer 7: From the menu bar underneath the search field, select Page and point to Text size
    • PC / other browsers: Hold down the CTRL key and press + to increase text size. Decrease text size by holding down the CTRL key and press -
    • Mac / all browsers: Hold down the Command key and press + to increase text size. Decrease text size by holding down the Command key and press -

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  6. Colour

    Foreground and background colours on this site have been selected to provide a proper level of contrast for ease of reading.

    Throughout the site, colour is never used as a sole means to convey information.

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  7. Moving images and text

    Other than video content on the 'Our people' page there is currently no other moving imagery on the website.

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Further reading

VRG brochure
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